GREETER INSTRUCTIONS

• Please be in place and ready to greet at least 15 minutes before the service starts. Wear a greeter badge (found in middle top drawer of greeter’s credenza) and wear your name tag.

• Make sure the greeter’s station and guest book are in order and clear of clutter, and that a working pen is available. Other items stored in credenza: blank assimilation forms, newcomer packets (green folders), first aid kit, small water cups, pictorial directory, and a copy of these instructions, roster and schedule.

• Try and greet each person that arrives, but give priority to spotting and speaking to visitors. This requires that you keep your “third eye” open and not get tied up in lengthy conversations with friends while you're on duty.

• Invite visitors to sign our guest book and offer them a newcomer packet. Try and look for them during the service when we pass the Peace and when they exit the service.

• Be prepared to direct folks to rest rooms, nursery, Sunday school classes, water fountains, parish hall, coffee, and to assist anyone who needs to use the lift.

• At the start of the service, please have one greeter remain in the foyer or narthex for an additional 5 - 10 minutes to greet late-arriving visitors.

• Important: After the service, Fr. Jim wants two greeters to stand in the narthex near each priest allowing visitors to be “handed off” to you to be escorted to guest book. Continue to greet folks, but be attentive to Fr. Jim and Sherry. The other greeter(s) should stand in the foyer to meet folks as they exit the narthex, keeping a special eye out for visitors.

• Before you leave, be sure to check the guest book for new names; write down contact information; initial the guest-book entry; and then call each visitor promptly. Please make every effort to call within 24 hours; calls made in this time frame are most effective!). Thank them for visiting St. Catherine’s; ask if you can answer any questions; tell them we hope they will come again. In the course of your brief, informal conversation, try and ask the questions included on the attached assimilation form, but do not conduct a formal interview or survey. Do complete an assimilation form for each call you make and return to Fr. Jim and the church office ASAP (you may email, fax, or deliver).

• Please let me know if you have questions or suggestions.